CCIA Background Checking Window

If you are in Canada and either age verifying or submitting information to CCIA, Fusion will often communicate with CCIA in the background from the server. For example, if you requested that 25 animals were age verified, Fusion would place them in the queue and then ask CCIA about each in turn. This window shows information about this queue and the background process. Most of the time you don't need to worry about this, but if Fusion encounters errors you can use this window to help track them down.

There are two queues that Fusion uses. One is for age verifying and the other is for move in and move out events. The age verifying queue is shown in this window on the left and the other on the right. If all is going well with a queue, Fusion will show its information on a green background. If there is an error, the background will be red.

When Fusion is processing a queue, if it encounters an error (for example, the internet is down) it will wait a few minutes and try several time. If it continues to get an error it will stop processing the queue and send a system message so you can open this window and take a look at it.

Common Errors

The most likely things to go wrong are:

Getting Here

You can open this window by going to Fusion Admin → Utilities → CCIA Background Checking.