On Error Log List Window

This window is where a list of internal errors that have been logged over the past several weeks are kept. These errors are sent to SSG Fusion Ltd. on a periodical basis for analysis and bug fixing.

This window has the following menu buttons available. (See the List Windows topic to learn more about list windows in general.)

Getting Here

You can open this window by choosing Options → View Error Log List from the Task Bar window in Fusion Server.

List Description

This list stores the last few months of internal errors that were logged. These errors are sent to SSG Fusion Ltd. so we can be aware of bugs and get them fixed. Recent ones are also kept on your server for analysis as needed.

Field Display Speed Description
Date Normal The date the error occured (according to the computer's date at the time).
Time Normal The time the error occured (according to the computer's time at the time).
Timestamp Normal An internal representation of the date and time the error was logged.
Computer Name Normal The name of the computer where the error happened. Computer names are set in the Physical Computer Management window on each computer.
Application Name Normal Let's us see whether the error occured in Fusion Server, Fusion Client, or Fusion Truck.
User Name Normal The user who was logged in when the error occured.
Platform Normal The platform (Win or Mac) where the error occured.
Platform Version Normal The operating system and version where the error occured.
Fusion Version (Long) Normal An internal representation of the version of Fusion being used when the error occured.
Fusion Version (Text) Normal The version of Fusion being used when the error occured.
4D Version Normal The version of 4D being used when the error occured.
Process Name Normal The name of the process the error occured in.
Error Number Normal The error number.
Error Method Normal The name of the method the error occured in.
Error Line Normal The line number in the method where the error occured.
Error Message Normal The error message. This is the message taken from the top of the error stack.
Error Stack Hash Normal This is a string (hash) that uniquely identifies a particular error stack combination. It can be used to quicky search for other instances of the exact same error even if it happened in different methods or at different line numbers.
Error Position Hash Normal This is a string (hash) that uniquely identifies a particular error stack position. It can be used to quicky search for other instances of an error at the same place in the same method, regardless of what the error itself was.
Is Sent To SSG Normal Will be Yes if this information has been sent to SSG Fusion Ltd. yet. Will be No if it hasn't been. Error log information is only sent to SSG Fusion periodically (approximately once per day).
Has Screen Shot Normal Will be Yes if there is a screenshot associated with this error. When an error is encountered, you have the option to ask Fusion to take a screenshot and attach it to the error.
Logged First Try Normal If Yes, Fusion was able to log this error directly into the datafile immediately. If No, we know the connection to the server (datafile) was interrupted and the error was only captured to the datafile from the file system on the next launch.

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